energimotorhomes.com.au australia terms

Energi Motorhomes Australia Rental Terms

Apollo Direct AU information

Apollo Motorhome Holidays is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.

The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.

This growth has not been to the detriment of Apollo's renowned personalised service. Staff continue to offer friendly and efficient service to every Apollo client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.

Apollo campervans and motorhomes are built in the Brisbane factory and also in partnership with Winnebago and Swagman. The fleet is very modern with constant fleet servicing and updates.

Apollo Direct AU Rental Terms

Important Information About Your Rentals

On arrival you will be required to sign a rental agreement with the operators of Apollo Motorhomes Australia. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Apollo Motorhomes Australia.

The Supplier means the operator of Apollo Motorhomes Australia.
The Client is also referred to as the hirer (s) or renter (s).

Payment Terms
- The initial deposit paid is non-refundable.
- The balance is payable upon arrival to the supplier.
- A bond will be taken upon arrival and will be deducted from your credit card (the amount will depend on the Reduction Cover you have chosen to take out).
Note: full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 25+ days prior to pick up. No Fee
If cancelled 10 to 24 days prior to pick up - 20% of Net Rental (minimum $250)
If cancelled less than 10 - 4 days prior to pick up - 50% of Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

**
- All rental days are calculated per calendar day
- Rates are in Australian dollars and include 10% Goods and Services Tax
- Rates exclude one way fees, Location Surcharges, Value Pack and Extras
- Please note that the pricing quoted on this website for any booking longer than 35 days is to be considered a quote only and will need to be reconfirmed with you after the availability of your chosen vehicle has been confirmed. The pricing for the first 35 days of your hire will be correct but the pricing for subsequent days e.g. days 36 - 45 may vary.
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations
- Standards Apollo Conditions apply
- Rates are subject to change without notice

Value Pack:
- A cost of AU$65 per day applies. The maximum amount payable per rental segment for a Value Pack is $3,250 – i.e. 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

The Value Pack includes: VIP Cover, Unlimited Kilometres, One Way Rental Fee, 10% GST, 3% Administration Fee/Taxes, Hassle Free Check-in*, Personal Kits, Kitchen Kit, LP Gas Reﬁll Fee, initial set of Toilet Chemicals, Apollo Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).

*Hassle Free Check-in: The Value Pack provides Apollo clients a Hassle Free and Fast Check-in. This service reduces your time at the branch, by simply returning your keys to the counter without any need to go through the check in procedure with an Apollo Employee. This service only applies where no vehicle damage has occurred whilst on hire.

The Apollo Pack does not include the Broome Surcharge or 4WD Additional Cover.

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations:
Apollo has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth and Sydney.
Euro Slider is only available to/from Brisbane, Sydney and Cairns.

Branch Hours:
All Branches Closed Christmas Day, New years Day, Good Friday, Anzac Day (25th April) and Australia Day Observed Public Holiday (28 January). All rentals picking up or dropping off on Boxing Day (26 December 2013) will incur an additional $100 surcharge.

Adelaide, Brisbane, Melbourne, Perth, Sydney:
• 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
• 1 May 2013 – 31 August 2013 8am to 4pm CLOSED Sundays

Alice Springs, Cairns:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 30 April 2014 8am to 4pm CLOSED Sundays

Broome, Darwin:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 19 December 2013 8am to 4pm CLOSED Sundays
• 20 December 2013 – 28 February 2014 Branches CLOSED
• 1 March 2014 – 30 April 2014 8am to 4pm CLOSED Sundays

Hobart:
• 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
• 1 May 2013 – 30 June 2013 8am to 4pm CLOSED Sundays
• 1 July 2013 – 31 August 2013 Branch CLOSED

Kilometres:
Rates include unlimited kilometres.

Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches:
For security reasons, Apollo will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.

Administration Fees / Taxes:
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs. This fee is included in the daily hire rate.

Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate ﬂuctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Rental Duration:
The minimum rental for all vehicles is five days.
A 10 day minimum rental period applies during the period of 15 December 2013 to 4 January 2014. During the Bathurst and Phillip island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.
Minimum rental periods are subject to change during other peak periods.

One Way Rentals (Included in the Value Pack):
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $350 is charged for one way rentals collecting or dropping off in Broome, Darwin, Alice Springs. All other one ways will be charged a fee of $260. The one way fee is waived for rentals over 21-days.

ADL
7	ASP
7	14	BNE
21	21	21	BME
14	14	7	21	CNS
14	7	14	14	14	DRW
14	14	14	21	21	21	HBA
7	7	7	21	14	14	7	MEL
14	21	21	14	21	21	21	14	PER
7	14	7	21	14	21	14	7	21	SYD

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. if the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the ﬁrst night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, ﬁre extinguisher, bucket/hose and broom).

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).

L.P. Gas Refill Service Fee (Included in the Value Pack):
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Hitop Campervan/Endeavour Campervan/Euro Tourer/Adventure Camper/Outback Camper/Trailfnder Camper
$35 – 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Additional Products:
- Camp Chairs - $17 each per rental
- Camp Table - $24 per rental
- GPS - $10 per day up to a maximum of $100 per hire
- Heater/Fan - $15 per rental
- Toilet Chemicals - $2.50 each
- Baby Seats - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be ﬁtted to the Motorhome Range. Cost is $30 per rental. Baby seats cannot be ﬁtted in the Hitop Campervan, Euro Tourer and Adventure Camper vehicles.
- Booster Seats - Booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be ﬁtted in the Hitop Campervan, Euro Tourer and Adventure Camper vehicles.
- Satellite Phone - $20 per day plus call charges
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

Apollo Policy on Child Restraints
The safety of our customers is of the utmost importance to Apollo. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.
Clients can rent Child Restraints (must be pre-booked) from Apollo for $20 per rental. It is the client’s responsibility to fit them to the vehicle (our branch staff are legally unable to fit them or advise on how they should be fitted) and we require that clients follow the instructions below:

Baby Capsules (Not Permitted)
Baby Capsules are not allowed to be fitted to any Apollo vehicle (including cars).
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.

Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.

Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
- up to 140cm in length
No child restraints are required for children over min. 140 cm, OR over min. 26 kg OR 8 years of age (on average)

All Child Restraints are front facing and are to be fitted in the rear of Apollo vehicles.
The above details are The Apollo's minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, Apollo does not guarantee the accuracy or completeness of the document. Nor does Apollo endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
Apollo shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.

Capacity	4 adults	6 adults	2 adults and 2 children	2 adults and 1 child	2 adults	2 adults
Vehicle	Euro Camper, Euro Slider & Euro Star	Euro Deluxe	Outback Camper & Endeavour Camper	Hitop Camper*	Euro Tourer	Adventure Camper
	Either /or/ or	Either/or/or	or
Baby Capsules	- - -	- - -	-	not permitted	not permitted	not permitted
Baby Seat	2 - 1	2 1 -	2	not permitted	not permitted	not permitted
Booster Seat	- 2 1	2 3 4	2	not permitted	not permitted	not permitted

*Hitop: A child travelling in the Hitop must be a minimum of 8 years old and must use the 3 point seatbelt when travelling. Only 1 child is allowed to travel in the Hitop at one time. The upper bed of the Hitop has a maximum weight capacity of 50kgs and it is not recommended that any person above this weight use this bed.

PLEASE NOTE: All child restraints used in Australia must comply with current Australian standards. Most overseas child restraints do not comply with these standards and cannot legally be used in Australia - this includes but is not limited to restraints from countries such as the UK and USA.
Multiple Rentals:
Consecutive Apollo Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. if drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Hitop Campervan, 4wd Adventure Camper and Outback Camper are available to be rented to and from the Broome branch.

Hobart Rentals:
The 4wd Adventure Camper and Outback Camper cannot be rented to or from the Hobart branch

Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.

Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any islands (including Tasmania, excluding Fraser Island and Moreton Island), Simpson Desert, Cape york (North of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.

Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfeld Park, Old Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.

Please call our feet department within 24-48 hours of travel to the restricted area to request permission.

Vehicles are NOT permitted to travel on Fraser island, Moreton island, the Canning Stock Route, The Lost City in Litchfeld Park, Old Gunbarrel Highway, the Old Telegraph Road section of the road to Cape york, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.

Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required.

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they ﬁrst must obtain authorisation from the Apollo Head Ofﬁce. Subject to the change being approved, a minimum additional charge of $700 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements and Administration Fees:
Apollo reserves the right to charge the renter for any speeding, toll way or parking ﬁnes not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the ﬁnes (irrespective of excess). An administration fee of $75 per ﬁne will be applicable.

Booking Amendments:
if you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that
is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

if an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.

Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must ﬁrst obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to ﬂeet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on conﬁrmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. if you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notiﬁcation and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 17 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.

Smoking:
Smoking is not allowed in our vehicles.

PROTECTION PACKAGE

Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability:
Apollo’s rental charge includes a Standard Liability of $5,000 for the Hitop Campervan and Euro Tourer. For all other vehicles a $7,500 Standard Liability applies.
A Bond of $5,000/$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

Reduction Option (VIP Cover):
A $0 (zero) Liability applies.

Under this option one windscreen, two tyres and demurrage will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

A Bond of $250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufﬁcient funds must be available) for $250.

4WD Additional Cover:
This additional cover for $AU199 is available when the Apollo Pack have been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted
*This protection does not cover single vehicle rollover.

Bond:
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufﬁcient to cover the damage then any extra cost will be charged.
Bond Roll Overs are permitted for Apollo multi hires only within the same country when the bond is banked.
(Please Note: Bond refunds can take up to 15 working days)

Full Responsibility:
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s wilful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular trafﬁc.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning.
- Damage to the slide out.
- Damage to the overhead or underbody of the Vehicle except where VIP Cover has been purchased.

Rates/Terms/Conditions
Are subject to change without notice.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Cheapa Direct AU information

Cheapa Campa Motohome is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.

The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.

This growth has not been to the detriment of Cheapa Campa's renowned personalised service. Staff continue to offer friendly and efficient service to every Cheapa Campa client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.

Cheapa Campa campervans and motorhomes are built in the Brisbane factory and also in partnership with Winnebago and Swagman. The fleet is very modern with constant fleet servicing and updates.

Cheapa Direct AU Rental Terms

Important Information About Your Rental
On arrival you will be required to sign a rental agreement with the operators of Cheapa Campa Australia. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Cheapa Campa Australia.
·         The Supplier means the operator of Cheapa Campa Australia.
·         The Client is also referred to as the hirer (s) or renter (s).

STANDARD TERMS AND CONDITIONS
• Rental days are calculated per calendar day.
• Rates are in Australian dollars and include 10% Goods and Services Tax.
• Rates exclude one way fees and all Liability Reduction Options and Extras.
• Please note that the flex rate resets after 35 days. See below for more details.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations.
• Rates are subject to change without notice.

The Value Pack includes:
VIP Cover, Unlimited Kilometres, 10% GST, 3% Administration Fee/Taxes, Linen and Bedding Kits, Kitchen Kit, Extra Driver Fees, Initial set of Toilet Chemicals, LP Gas Refill Fee, Cheapa Campa Welcome Pack, Pre-hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Value Pack does not include the One Way Rental Fee, the Broome Surcharge and 4WD Additional Cover.

Booking Amendments:
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

PLEASE NOTE: If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Cheapa Campa Reservations who will
advise of the additional costs. Rental extension is subject to feet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Cheapa Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the frst day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch hours:
All Branches Closed Christmas Day, New years Day, Good Friday, Anzac Day (25th April) and Australia Day Observed Public holiday (28 January).
All rentals picking up or dropping off on Boxing Day (26 December 2013) will incur an additional $100 surcharge

Adelaide, Brisbane, Melbourne, Perth, Sydney:
• 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
• 1 May 2013 – 31 August 2013 8am to 4pm CLOSED Sundays

Alice Springs, Cairns:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 30 April 2014 8am to 4pm CLOSED Sundays

Broome, Darwin:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 19 December 2013 8am to 4pm CLOSED Sundays
• 20 December 2013 – 28 February 2014 Branches CLOSED
• 1 March 2014 – 30 April 2014 8am to 4pm CLOSED Sundays

Kilometres:
Rates include unlimited kilometres.

Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Cheapa Campa depot are not included in
the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches:
For security reasons, the supplier will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash
payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.

Administration Fees / Taxes (Included in the Value Pack)
Our rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.

Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fuctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Rental Duration:
The minimum rental for all vehicles is five days. A 10 day minimum rental period applies during the period of 15 December 2013 to 5 January 2014. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.
Minimum rental periods are subject to change during other peak periods.

One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $350 is charged for one way rentals collecting or dropping off in Broome, Darwin, Alice Springs. All other one ways will be charged a fee of $260. The one way fee is waived for rentals over 21-days.

ADL
7	ASP
7	14	BNE
21	21	21	BME
14	14	7	21	CNS
14	7	14	14	14	DRW
7	7	7	21	14	14	MEL
14	21	21	14	21	21	14	PER
7	14	7	21	14	21	7	21	SYD

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certifcate stating that the customer is ft to drive for the duration of the hire is required upon vehicle collection.

Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Cheapa Campa Welcome Pack:
Each vehicle is supplied with a complimentary Cheapa Campa Value Pack for the frst night that includes some essential condiments.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).

Kitchen Equipment:
Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel).

L.P. Gas Refll Service Fee (Included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Cheapa hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper/Cheapa Outback Camper
$35 – Cheapa 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Cheapa Campa at the completion of the rental. The fee applies for each part of a multiple rental.

Additional Products:
• Linen and Bedding Kits (Included in the Value Pack) - $35 per person per rental. Includes 1 x towel, pillow, pillowcase, sleeping bag/doona, bed sheet.
• Extra Driver Fee (Included in the Value Pack) - $3 per day, per driver, per rental.
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Satellite Phone - $20 per day plus call charges
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats (Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be ftted to the Motorhome Range. Cost is $30 per rental.
Baby seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• Booster Seats (Included in the Value Pack) - Booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

Cheapa Campa Policy on Child Restraints
The safety of our customers is of the utmost importance to Cheapa Campa. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.
Clients can rent Child Restraints (must be pre-booked) from Cheapa Campa for $20 per rental. It is the client’s responsibility to fit them to the vehicle (our branch staff are legally unable to fit them or advise on how they should be fitted) and we require that clients follow the instructions below:

Baby Capsules (Not Permitted)
Baby Capsules are not allowed to be fitted to any Cheapa Campa vehicle.
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.

Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.

Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
- up to 140cm in length.
No child restraints are required for children over min. 140 cm, OR over min. 26 kg OR 8 years of age (on average)

All Child Restraints are front facing and are to be fitted in the rear of Cheapa Campa vehicles.
The above details are our minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, we do not guarantee the accuracy or completeness of the document. Nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
Cheapa Campa shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.

Capacity	4 adults	6 adults	2 adults and 1 child	2 adults	2 adults	4 adults
Vehicle	Cheapa 4 Berth	Cheapa 6 Berth	Cheapa Hitop*	Cheapa 2 Berth	Cheapa 4WD	Cheapa Outback Camper
	Either / or	Either / or				Either / or / or
Baby Capsules	- -	- -	not permitted	not permitted	not permitted	- - -
Baby Seat	2 1	2 1	not permitted	not permitted	not permitted	2 - 1
Booster Seat	- 1	- 1	not permitted	not permitted	not permitted	- 2 1

*Hitop: A child travelling in the Hitop must be a minimum of 8 years old and must use the 3 point seatbelt when travelling. Only 1 child is allowed to travel in the Hitop at one time. The upper bed of the Hitop has a maximum weight capacity of 50kgs and it is not recommended that any person above this weight use this bed.

PLEASE NOTE: All child restraints used in Australia must comply with current Australian standards. Most overseas child restraints do not comply with these standards and cannot legally be used in Australia - this includes but is not limited to restraints from countries such as the UK and USA.

Multiple Rentals:
Consecutive Cheapa Campa Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable.
Only the Cheapa 4wd Camper, and Cheapa 4WD Outback Camper are available to be rented to and from the Broome branch.

Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to
recognised campgrounds.

Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of the supplier: Any islands (including Tasmania, excluding Fraser Island and Moreton Island), Simpson Desert, Cape york (North of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.

Please call our feet department within 24-48 hours of travel to the restricted area to request permission.

Vehicles are NOT permitted to travel on Fraser Island, Moreton Island, the Canning Stock Route, The Lost City in Litchfeld Park, Old Gunbarrel highway, the Old Telegraph Road section of the road to Cape york, Boggy hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.

Vehicles are NOT permitted to travel to Cape york between the months of December to May. At all other times permission is required.
Cheapa Campa reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they frst must obtain authorisation from the Cheapa Campa head Offce. Subject to the change being approved, a minimum additional charge of $700 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Cheapa Campa will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements and Administration Fees:
Cheapa reserves the right to charge the renter for any speeding, toll way or parking fnes not reported on return of the vehicle.
In addition to these costs, Cheapa reserves the right to charge for associated administration costs for processing the fnes (irrespective of excess). An administration fee of $75 per fne will be applicable.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notifcation and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from the supplier. No other animals are permitted in our vehicles.

Smoking:
Smoking is not allowed in our vehicles.

Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 25+ days prior to pick up. No Fee
If cancelled 10 to 24 days prior to pick up - 20% of Net Rental (minimum $250)
If cancelled less than 10 - 4 days prior to pick up - 50% of Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
PLEASE NOT: There is no refund for late pick up or early return of vehicle.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE
Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period.
Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Hitop and 2 Berth ST:

Standard Liability
Included in daily rate
Bond Amount payable upon arrival = $2700
Liability = $2700

Liability Reduction Option (VIP cover) (in AUD) (Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability =$0*

*Excludes windscreen and tyre damage. Includes demurrage cover.

4, 6 Berth and 4wd Camper and Cheapa Outback Camper

Standard Liability (in AUD)
Included in daily rate
Bond Amount payable upon arrival = $5000
Liability = $5000

Liability Reduction Option (VIP cover) (in AUD) (Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability = $0*

*Excludes windscreen and tyre damage. Includes demurrage cover.

4WD Additional Cover:
This additional cover for $AU199 is available when the Value Pack have been purchased. Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted
*This protection does not cover single vehicle rollover.

Bond:
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability the bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (suffcient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insuffcient to cover the damage then any extra cost will be charged.
Bond Roll Overs are permitted for Cheapa Campa multi hires only within the same country when the bond is banked.
(Please Note: Bond refunds can take up to 15 working days)

Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffc.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.

Rates/Terms/Conditions:
Are subject to change without notice.

Energi Campers information

Energi Campers is operated by a company who offer a quality selection of vehicles at a great price and without any hidden costs. They specialise in offering international and interstate travellers, a wonderful selection of vehicles with Hire one of their campers and plan your trip in Australia, today!

Energi Campers Rental Terms

IMPORTANT INFORMATION ABOUT YOUR RENTAL

On arrival you will be required to sign a rental agreement with the operators of Energi Campers. Here is a summary of their terms and conditions:

DEFINITIONS
The following definitions apply for the Terms and Conditions for the operator of Energi Campers.
- The Supplier means the operator of Energi Campers.
- The Client is also referred to as the hirer (s) or the renter (s).

PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 34 days prior to the vehicle collection, if the vehicle collection is with 34 days of the vehicle collection date the full balance of payment is required at the time of booking confirmation. Please ensure there are sufficient funds available at this time.

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Please Note: If you have chosen the Early Bird special (10% off) the balance of your booking will be due 125 days prior to your pick up / vehicle collection date. This due date will be stated on the final booking page

CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled up to 24 days prior to pick up no fee is charged.
If cancelled from 24 to 13 days prior to pick up a 20 percent of rental is charged.
If cancelled 9 to 4 day prior to pick up 50 percent of rental is charged.
If cancelled on 3 days prior to pick up or just don't turn up 100 percent of rental is charged and if the vehicle is returned early for any reason no refund is applicable.

VEHICLE SECURITY BOND (IMPRINT ONLY)
There is a security bond that is payable on pick up of the vehicle and is as follows:
A AU$3,500.00 bond is payable by cash, prepaid cheque or credit card imprint.

The vehicle security bond is fully refunded provided the vehicle is returned on time, full of fuel and in a presentable internal condition. All vehicles fitted with toilets must be returned clean and emptied or a disposal fee of AU$100.00 will be applied.

BRONZE INCLUDED ($0.00)
Bronze Liability Protection (BLP) is the standard liability option. This package is included in the initial quoted and agreed price.
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
BLP Liability is $3,500.00 for over 25 year old drivers and $4,000.00 for under 25 year old drivers
An additional Liability of $1,500.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.

Energi Campers Insurance 1 $24.00per/day
Silver Liability Protection (SLP) reduces the liability fee in the case of loss or damage to the Bargain vehicle or third party property
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
SLP Liability is $2,000.00 for over 25 year old drivers and $2,500.00 for under 25 year old drivers
An additional Liability of $750.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.

Energi Campers Insurance 2 $36.00per/day
Gold Liability Protection (GLP) is the premium package and includes the following
This includes:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs
GLP Liability is $0.00 for over 25 year old drivers and $500.00 for under 25 year old drivers.

TRAFFIC INFRINGEMENTS
The supplier will pass on to the renter any speeding fines, parking fines or any other fines associated with the rental agreement as well as associated administration costs. Any third party property damage associated with any rental agreement will also be passed on to the renter. An administration fee of AU$40.00 may apply.
AGE QUALIFICATIONS
All drivers must be over the age of 21 years and have a full Driver's License to be presented at the time of signing the rental agreement.

YOUR PROTECTION INSURANCE
Any personal injury is covered in most cases through third party registration insurance however we strongly recommend that all people traveling take out their own personal travel insurance. Vehicle insurance for damages to the vehicle or property of third party is insured however the renter is responsible for the first AU$3,000.00 excess of the cost of damages to either third party or rental vehicle including single vehicle accident, tyre damage, windscreen, towing and any recovery costs, fire, vandalism, theft or break in. This also includes the cost of the daily rental for that period the vehicle is off the rental fleet for accident repairs etc. Excess is applicable regardless of who is at fault and must be paid at the time of the accident. The excess will be refunded if our company is successful in recovering the cost of damages from the third party.

Base Rental Price includes all of the following:

All cooking gear and linen needed for all passengers!
Goods and Services Tax (GST) of 10%
250 km per day, additional kilometres are charged at $ 0.20 per kilometre.

HANDY HINT
When packing we would recommend that you pack in soft carry bags rather than suitcases to ensure maximum utilisation of space in the vehicle.

LICENSE REQUIREMENTS
You can drive the suppliers campervan on your standard license. A non probationary resident or a valid international driver's license is required and must be presented at the time of rental.

BATTERY SYSTEM ON CAMPERVANS
Campervans and Motorhomes are generally fitted with two batteries. One to run the engine and the other to run the living equipment such as the fridge and internal lights and the second

Restricted roads not permitted to travel
Please note the contract will be voided if vehicles are used on the following roads: Jim Jim Falls Rd, Kakadu Hwy past Ubirr, Twin Fall Rd, Tanami Rd, Gibb River Rd, Bungle Bungles Rd, Duncan Hwy, Buntine Hwy, Mitchell and Gardiner Plateaus.

Energi Campers Tasmania information

Energi Rentals is operated by a Tasmanian owned Rental Camper and Car Company specialising in International and Interstate travellers. Energi Car Rentals offer a large range of well-maintained vehicles to suit any need.

Energi is committed to providing efficient, fast and friendly service to ensure your rental experience is smooth and enjoyable from start to finish.

Our fleet covers everything from small or economy, mid range, large vehicles.

Energi Campers Tasmania Rental Terms

IMPORTANT INFORMATION ABOUT YOUR RENTAL

On arrival you will be required to sign a rental agreement with the operators of Energi Campers Tasmania. Here is a summary of their terms and conditions:

DEFINITIONS
The following definitions apply for the Terms and Conditions for the Campers.
- The Supplier means the operator of Energi Campers Tasmania.
- The Client is also referred to as the hirer (s) or the renter (s).

PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 34 days prior to the vehicle collection, if the vehicle collection is with 34 days of the vehicle collection date the full balance of payment is required at the time of booking confirmation. Please ensure there are sufficient funds available at this time.

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Please Note: If you have chosen the Early Bird special (10% off) the balance of your booking will be due 125 days prior to your pick up / vehicle collection date. This due date will be stated on the final booking page

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled up to 24 days prior to pick up no fee is charged.
If cancelled from 24 to 13 days prior to pick up a 20 percent of rental is charged.
If cancelled 9 to 4 day prior to pick up 50 percent of rental is charged.
If cancelled on 3 days prior to pick up or just don't turn up 100 percent of rental is charged and if the vehicle is returned early for any reason no refund is applicable.

If the vehicle is returned early for any reason, no refund will be given.

Vehicle Security Bond
There is a security bond on the rental vehicle and a manual imprint of your credit card will be taken, on pick up of the vehicle, equal to the amount of your Liability.

- If Bronze Liability Protection (included in standard rate) is taken then the imprint is $5,000.00 for drivers aged 25+.
- If Silver Liability Protection ($30 per day) is taken then the imprint is $2,500.00 for drivers aged 25+.
- If Gold Liability Protection ($39 per day) is taken then the imprint is nil for drivers aged 25+.

The vehicle security bond is fully refunded provided the vehicle is returned on time, full of fuel and in a presentable internal condition.

Note: All insurance options do not include a extra set of keys, an extra set of keys can be supplied at a cost of AUD$ 50.00 per rental and refunded when all the keys are returned.

LIABILITY OPTIONS

Bronze - Included in standard rates
Bronze Liability Protection (BLP) is the standard liability option. This package is included in the initial quoted and agreed price.

This does not cover:
(a) damage to any internal fixture and fittings of the vehicle
(b) windscreen damage or breakages
(c) tyres and/or repairs
(d) any towing or retrieval costs
(e) overhead and under carriage damage.

BLP Liability is $5,000.00 for over 25 year old drivers.

An additional Liability of $5,000.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.

Silver - $30.00 per day
Silver Liability Protection (SLP) reduces the liability fee in the case of loss or damage to the suppliers vehicle or third party property.

This does not cover:
(a) damage to any internal fixture and fittings of the vehicle
(b) windscreen damage or breakages
(c) tyres and/or repairs
(d) any towing or retrieval costs
(e) overhead and under carriage damage.

SLP Liability is $2,500.00 for over 25 year old drivers.

An additional Liability of $2,500.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.

Gold - $39.00 per day
Gold Liability Protection (GLP) is the premium package and includes the following

This includes:
(a) damage to any internal fixture and fittings of the vehicle
(b) windscreen damage or breakages
(c) tyres and/or repairs
(d) any towing or retrieval costs

GLP Liability is $0.00 for over 25 year old drivers.

Travel Restrictions in Tasmania
The supplier's vehicles are permitted on unsealed roads (gravel roads) provided that they are properly formed and NOT 4wd tracks or washed out. Care should be taken on all roads but especially unsealed roads as the loose gravel can become slippery, particularly at corners.

The supplier's vehicles are allowed into all national parks provided the roads are not closed to weather or roads are poorly formed or washed out. Care should be taken when travelling on unsealed roads.

The supplier's vehicles are allowed to Bruny Island and are insured for both Bruny Island and the Bruny Island Ferry.

Rental Conditions
Drivers must be over 21 years of age and must be on a full licence.
Overseas drivers must either have an international licence or an english translated licence.

Minimum hire period
There is a minimum hire period of 5 days for bookings between 6 January and 14 December and 10 days for bookings between 15 December and 5 January.

Traffic Infringements
The supplier will pass on to the renter any speeding fines, parking fines or any other fines associated with the rental agreement as well as associated administration costs. Any third party property damage associated with any rental agreement will also be passed on to the renter. An administration fee of AU$40.00 may apply.

One way fees
A one way fee will apply to rentals where the vehicle is picked up from one depot and dropped off at another. The following one way fees apply for one way rentals in either direction between:
- Devonport and Hobart - $160
- Hobart and Launceston - $120
- Devonport and Launceston - $80

Credit Card fees
The supplier accepts Visa, MasterCard or American Express cards. Visa and MasterCards incur a 1.95% surcharge and American Express Cards incur a 4.5% surcharge.

Disposal Fee
All vehicles fitted with a toilet must be returned with the toilet clean and emptied otherwise a disposal fee of $300 will be applied.

Energi Motorhomes Australia information

The operators of Energi have been involved with Campervan rental over many years. They have become successful in the Campervan rental business, by understanding Campervans and customer requirements.

Personalised service makes sure you have an enjoyable holiday, while continued feedback from past customers ensures the most popular configurations are offered at an extremely competitive rate, while not sacrificing quality or service.

Branch Location Information

Adelaide Branch

Branch Location	141 Grange Rd, Beverley, Adelaide
Distance from the Airport	5Km
Distance from the City	5Km

Brisbane Branch

Branch Location	269 Earnshaw St, Northgate, Brisbane
Distance from the Airport	9Km
Distance from the City	100m

Cairns Branch

Branch Location	147 Sheridan Street, Cairns
Distance from the Airport	8 mins
Distance from the City	CBD

Canberra Branch

Branch Location	3 Park St, Belconnen, Canberra
Distance from the Airport	25Km
Distance from the City	15Km

Darwin Branch

Branch Location	4 Carey Street, Darwin
Distance from the Airport	15Km
Distance from the City	In City

Melbourne Branch

Branch Location	45 Bond St, Ringwood, Melbourne
Pick-up Procedure	In Melbourne we offer free pick up and drop off from Airport, City & hotels etc.

Sydney Branch

Branch Location	42 Garema Circuit , Kingsgrove , Sydney
Distance from the Airport	15Km
Distance from the City	25Km

Energi Motorhomes Australia Rental Terms

Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of Energi Motorhomes Australia. Here is a summary of their terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Energi Motorhomes Australia.

* The Supplier means the operator of Energi Motorhomes Australia.
* The Client is also referred to as the hirer (s) or renter (s).

PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 13 days prior to vehicle collection.Please ensure there are sufficient funds available at this time. A credit card surcharge of 2% (Mastercard and Visa) applies. A bond amount is also payable upon arrival and is fully refundable upon the return of your vehicle in the appropriate condition, as stipulated in your rental agreement

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to $AUD.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation 3 days prior to pick up or no show: 100% of rental charge
There is no refund for late pick up or early return of vehicle.

Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking

Credit Card means Visa, MasterCard.

The Customer means the person(s) entering the Rental Agreement with the Supplier for the hire of a Vehicle. Any person making any payment to the Supplier by Credit Card shall also be deemed to be a Customer and shall be bound by the Rental Agreement.

Goods and Services Tax (GST) means the Goods and Services Tax as defined by A New Tax System (Goods and Services Tax) Act 1999 (as amended). All monetary amounts are expressed in Australian Dollars and are exclusive of GST except where expressly included.

Rental means money due for the rental of the Vehicle and including all stamp duty and GST, but does not include the security deposit, any insurance excess, cost of replacement fuel or LP gas, costs associated with damage to the Vehicle or third party property, unpaid fines and tolls, cleaning costs or relocation fees.

Rental Agreement means this Agreement including the Rental Terms and Conditions and provisions in the Brochure.

Vehicle means a Campervan, Motorhome or any other vehicle provided by the Supplier and rented to the Customer under the Rental Agreement.

The Brochure
The Brochure which is published on the website and provided to Customers outlines general information and particulars of current Rental, equipment included in Vehicles, additional services available and insurance requirements. These particulars form part of this Rental Agreement and must be read in conjunction with the Rental Terms and Conditions. In the event of inconsistency, the Rental Agreement and Rental Terms and Conditions shall prevail. The Supplier reserves the right to amend the Brochure at any time prior to entering a Rental Agreement with the Customer.

Security Deposit
Upon the Customer signing the Rental Agreement, the Bond shall be pre- authorised by Credit Card only for the amount agreed by the customer. Provided the Customer is not in breach of the Rental Agreement and Vehicle is returned in a clean and undamaged condition, the Supplier, at its sole discretion, may retain any monies from the security deposit (bond) to compensate for any loss arising from a breach of the Rental Agreement by the Customer.

Single Vehicle accidents are defines as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but the hirer cannot provide the supplier with the driver’s licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guideposts or animals, whether intentionally or not.

Insurance
The Vehicle is insured against damage but excluding damage to windscreens, under body, overhead and tyres which shall be replaced or repaired at the expense of the Customer. All insurance claims are subject to an excess and any excess must be paid by the Customer within seven days of any event giving rise to an insurance claim. The Customer is liable for any damage caused by abuse or misuse of the Vehicle or arising from any circumstances which could have been reasonably foreseen by the Customer, which causes damage to the Vehicle or the property of any third party. The Customer indemnifies the Supplier against any loss arising from damage caused by third parties, which if caused by the Customer would be recoverable by the Supplier. Damage caused in Single Vehicle accident and accidents involving animals carries an excess of $2500. Personal injury is insured under the statutory third party insurance and cover is limited to the terms of that insurance. The Customer shall reimburse the Supplier for any loss arising from a vitiation of any insurance policy due to the acts or omissions of the Customer. No property of the Customer is insured at any time by the Supplier and the Supplier shall not be liable for such loss, however incurred.

Drivers
A valid full Driver’s Licence issued in Australia or in the case of an international driver, a valid licence from the country of origin or an international driver’s permit must be produced prior to collection of the Vehicle. No driver under the age of 21 years shall drive the Vehicle at any time and drivers over the age of 80 years must also produce a recent doctor’s certificate verifying the holder’s ability to drive the Vehicle. No driver other than a person nominated by the Customer and approved by the Supplier is to drive the Vehicle. Under absolutely no circumstances is a person to drive the Vehicle while in excess of the Prescribed Concentration of Alcohol or under the influence of alcohol or drugs.

Collection and Return of Vehicles
All Vehicles must be collected and returned to the Supplier’s premises or the Supplier’s agents or depots throughout Australia by prior arrangement between the hours of 9:00am and 3:00pm, Monday to Friday, 8:00am-12:00pm Saturdays, Closed Sunday and public holidays (or by prior arrangement).
Darwin Depot is closed Saturday and Sunday. All vehicles must be returned in a clean undamaged condition with a full fuel tank. Should the Customer not meet these obligations, the cost of the fuel, any cleaning costs and any unrecoverable cost of damage will be deducted from the Vehicle security deposit by the Supplier. Rental and other charges on overdue Vehicles shall be paid to the Supplier on a daily basis and overdue Rental shall be paid at double the agreed rate.
Relocation costs payable by the Customer will apply to one way hirings but shall be limited to the amount quoted to the Customer at the time of confirmation of the reservation, provided the Customer returns the Vehicle to the nominated destination.Relocation Vans do not have to be clean on pick-up but they must be return in the same condition if not better on return to final destination. The early return of a Vehicle does not entitle the Customer to a reduction or refund of any Rental.

Minimum Day and One Day Rentals:
Listed below shows the minimum rental period between locations. Excluding Christmas/ New Year Period where the minimum if at 4-7 days is 11 days, and Easter Time where the minimum in Melbourne is 6 days. All One-way Rentals occur a $200 relocation fee. This is waived if taken for more then 21 days.

	ADL	BNE	CANB	CNS	DWN	MEL	SYD
ADL	7	14	7	21	18	7	7
BNE	14	7	7	7	17	10	7
CANB	7	7	7	10	18	7	7
CNS	21	7	10	7	18	15	10
DWN	18	17	18	18	10	19	18
MEL	7	10	7	15	19	4	7
SYD	7	7	7	10	18	7	7

Care of Vehicles
At all times the Customer is responsible for the reasonable care of the Vehicle and shall be liable for the cost of any damage arising from a breach of this duty of care. At no time is the Vehicle to be left unattended and unsecured and the Vehicle must not be driven on any unsealed road without the specific authority of the Supplier first obtained in writing. Animals are not permitted in the Vehicle at any time.

Mechanical Breakdown of Vehicles
In the event of mechanical breakdown of the Vehicle, the Customer may authorise repairs not exceeding AU$100.00 which will be refunded by the Supplier upon return of the Vehicle with a Tax Invoice and receipt for payment. The Customer must not and does not have the authority of the Supplier to authorise any repair exceeding AU$100.00 without the express written consent of the Supplier prior to any repair being undertaken. You have 24 Hour Road Side Assistance Free call. If unsuccessful please contact the Supplier. Be aware if you have left your lights on flattened your starting battery the call out fee is payable to you the customer.

Replacement of Vehicles
In case a Vehicle requires major repair or has been involved in a severe accident with no likelihood of proceeding within a reasonable time through no fault of the Customer, the Supplier shall use its best endeavours to provide a similar replacement Vehicle. However, if it is impractical or not commercially expedient, the Supplier may elect, at its discretion, not provide a replacement Vehicle, but it shall refund any unused Rental to the Customer. Down time will be calculated in hours, not days, and credited to The Hirer’s credit card immediately. If the breakdown is caused by any breach of this Rental Agreement by the Customer or the Customer’s abuse or misuse of the Vehicle, the Customer shall pay the cost of the repairs and will not be entitled to a replacement Vehicle or any refund.

Traffic Infringement, Tolls and Unreported Damage
All traffic infringement notices, fines, other statutory penalties, tolls and unreported damage to third party property incurred while the Vehicle is in the possession of the Customer shall be recoverable from the Customer upon coming to the notice of the Supplier and a AU$66.00 administration fee per offence/notice will be payable by the Customer.

Law
The Rental Agreement shall be governed by and construed in accordance with the laws of the State of Victoria and the parties agree to submit to the non-exclusive jurisdiction of the Courts of this State and Courts having appellant jurisdiction there from.

Hippie Direct AU information

Apollo Motorhome Holidays / Hippie Campers is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.

The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.

This growth has not been to the detriment of Apollo's renowned personalised service. Staff continue to offer friendly and efficient service to every client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.

Hippie Branches

BRISBANE

Branch Location	698 Nudgee Road, Northgate QLD 4013
Transfers	No transfers available from this branch
Distance from Airport	6 kilometres / 3.7 miles
Distance from the City	12.5 kilometres / 7.8 miles
Taxi Fare	Airport $25 AUD / City $35 AUD (Approximately)
Branch Hours	Daily from 0800am to 1630pm
Pick-up Procedure	Please take a taxi to the Depot

CAIRNS

Branch Location	432-434 Sheridan Street, Cairns QLD 4870
Transfers	No transfers available from this branch
Distance from Airport	2.5 kilometres / 1.6 miles
Distance from the City	4 kilometre / 2.5 miles
Taxi Fare	Airport $15 AUD / City $15 AUD (Approximately)
Branch Hours	Daily from 0800am to 1630pm
Pick-up Procedure	Please take a taxi to the Depot

SYDNEY

Branch Location	182-196 O'Riordan Street, Mascot NSW 2020
Transfers	No transfers available from this branch
Distance from Airport	4.5 kilometres / 2.8 miles
Distance from the City	11 kilometres / 6.8 miles
Taxi Fare	Airport $20 AUD / City $30 AUD (Approximately)
Branch Hours	Daily from 0800am to 1630pm
Pick-up Procedure	Please take a taxi to the Depot

MELBOURNE

Branch Location	189A South Centre Road, Tullamarine (entrance via Annandale Rd) VIC 3043
Transfers	No transfers available from this branch
Distance from Airport	6 kilometres / 3.7 miles
Distance from the City	20 kilometres / 12.4 miles
Taxi Fare	Airport $20 AUD / City $45 AUD (Approximately)
Branch Hours	Daily from 0800am to 1630pm
Pick-up Procedure	Please take a taxi to the Depot

PERTH

Branch Location	266 Great Eastern Highway, Belmont WA 6104
Transfers	No transfers available from this branch
Distance from Airport	2 kilometres / 1.2 miles
Distance from the City	5 kilometres / 3.1 miles
Taxi Fare	Airport $25 AUD / City $20 AUD (Approximately)
Branch Hours	Daily from 0800am to 1630pm
Pick-up Procedure	Please take a taxi to the Depot

Hippie Direct AU Rental Terms

Important Information About Your Rentals

On arrival you will be required to sign a rental agreement with the operators of Hippie Camper. Here is a summary of their terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Hippie Camper.

The Supplier means the operator of Hippie Camper.
The Client is also referred to as the hirer (s) or renter (s).

Payment Terms
* A non-refundable deposit will be collected upon confirmation
* Balance payable upon arrival
* Bond is payable upon arrival - this amount will be deducted from your nominated credit card and is refundable at the suppliers discretion, upon the return of the vehicle. See Terms and Conditions for full details.
NOTE: We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 25+ days prior to pick up - No further fee.
If cancelled 10 to 24 days prior to pick up - 20% of Rental (minimum $250)
If cancelled 4 to 9 days prior to pick up - 50% of Rental (minimum $250)
If cancelled 3 days prior to pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.

Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates are in Australian dollars. Rates exclude one way fees, Location Surcharges, all Liability Reduction Options and Extras.
Please specify the correct number of pax on all bookings.

Value Pack
Drivers 21 to 75 years - Add AU$30 per day
• The maximum amount payable per rental segment for a Value Pack is $1,500 – i.e. 50 days rental.
• The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

Drivers 18 to 20 years - Add AU$37.5 per day
• The maximum amount payable per rental segment for a Value Pack is $1,875 – i.e. 50 days rental.
• The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

The Value Pack includes: VIP Cover, 3% Administration Fees/Taxes, One Way Rental Fee, LP Gas Refll Fee, Camp Chairs and Table, Maps and Camp Ground Guides.

Rental Charges
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations
Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney.
Vehicles picked up from Brisbane, Cairns, Melbourne and Sydney are not permitted to drop off in Perth and vehicles picked up in Perth are not permitted to drop off at Brisbane, Cairns, Melbourne and Sydney.

Branch Hours
All Branches Closed Christmas Day, New Years Day, Good Friday, Anzac Day (25th April) and Australia Day Observed Public Holiday (28 January).
All rentals picking up or dropping off on Boxing Day (26 December 2013) will incur an additional $100 surcharge.

Brisbane, Melbourne, Perth, Sydney:
- 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
- 1 May 2013 – 31 August 2013 8am to 4pm CLOSED Sundays
Cairns:
- 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
- 1 November 2013 – 30 April 2014 8am to 4pm CLOSED Sundays

Kilometres
Rates include unlimited kilometres.

Transfer
Vehicles must be collected and returned to the supplier's branches (not airports). Transfers to and from the Hippie Camper branch are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches
For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.

Administration Fees / Taxes (Included in the Value Pack)
The supplier's rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.

Rental Duration
The minimum rental for all vehicles is 7 days.
A 10 day minimum rental period applies during the period of 15 December 2013 to 5 January 2014. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.

One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $200 is charged for rental segments less than 21 days.

Brisbane
7	Cairns
7	14	Melbourne
21	21	14	Perth
7	14	7	21	Sydney

Driver’s Licence and Minimum Age
A current motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid
for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Drivers must be 18 years of age or over with a full drivers licence or hold an Australian Green P licence. For drivers 75 years of age or over, a current medical certifcate stating that the customer is ft to drive for the duration of the hire is required upon vehicle collection.

Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation
On pick up of the vehicle the supplier's staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Hippie Welcome Pack
Each vehicle is supplied with a complimentary Hippie Camper Value Pack for the frst night that includes some essential condiments.

Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

L.P. Gas Service Fee (Included in the Value Pack)
The gas canister/bottle is supplied full. A service fee of $25 is payable on pick up of the vehicle.

Additional Products
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Satellite Phone - $20 per day plus call charges
• Side awning (not available on all Hippie models) - $5 per day up to a maximum of $120 per hire
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

Baby / Booster Seats
Cannot be fitted in the Hippie Range of Vehicles.

Multiple Rentals
Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.

The Hippie Camper is not allowed to travel in Tasmania, Moreton Island, Fraser Island or Northern Territory.

Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Hippie Camper Head Office. Subject to the change being approved, an additional charge of AU$500 will apply.

Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on
confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.

Repairs
Although the supplier runs late model vehicles, it may happen that small repairs are required. Repairs up to AU$100 may be effected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AU$100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements and Administration Fees
Hippie Camper reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 will be applicable.

Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, the supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability
In the event of no alternative vehicle being available to the renter, the supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important
The supplier reserves the right to refuse any rental at its discretion.

Animals
Service dogs are permitted to travel in the supplier's vehicles with prior permission from Hippie. No other animals are permitted in the supplier's vehicles.

Smoking
Smoking is not allowed in the supplier's vehicles.

Booking Amendments
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Travel Insurance
The supplier strongly recommends that renters ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Drivers 21 to 75 years

	Cost Per Day	Bond	Liability
Standard Liability	Included	AU$2,500	AU$2,500
Liability Reduction Option (VIP cover) (Included in the Value Pack)	AU$20** (max charge AU$1,000 i.e. 50 day rentals)	AU$100	AU$100

Drivers 18 to 20 years

	Cost Per Day	Bond	Liability
Standard Liability	Included	AU$3500	AU$3500
Liability Reduction Option (VIP cover) (Included in the Value Pack)	AU$30** (max charge AU$1500 i.e. 50 day rentals)	AU$250	AU$250

**The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental.
**liability options exclude Windscreen and Tire Damage**

Bond
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged.
(Please Note: Bond refunds can take up to 15 working days)

Bond Roll Overs are permitted for Hippie Camper multi hires only within the same country when the bond is banked.

Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage to the awning, overhead or underbody of the Vehicle.

Rates/Terms/Conditions
Are subject to change without notice.


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